FAQ

 

Is there any sales tax?

 

For tea leaves, there is no sales tax; tea ware and other merchandise include sales tax in the price.

購買茶葉免稅，購買茶具等商品則已經含稅 8.875%

 

 

Do you have a store front?

 

Yes, you can find our store at:

我們的店面位於：

3660 Main Street, 1st Floor Rear

Flushing, NY 11354

Call us at 1-888-888-0216

 

 

What is your shipping rate?

                         

Shipping is FREE for orders over $75.00 inside the U.S.

For orders under $75.00, shipping is a flat rate of $10.00

​

運費：訂購75美元以上免運費；75美元以下，運費為10美元

 

 

Do you ship globally?

 

Please inquire about price & availability by email.

郵寄範圍：除了美國境內之外,國外訂購者請先以電子郵件洽詢郵資及付款方式

 

 

What is your return policy?

                        

We want to ensure that you enjoy your purchase. For items purchased within 15 days of receipt, we will gladly give you store credit at the full value; unfortunately, we do not cover the cost of shipping the item back to us.  In addition,  we are not able to accept returns of tea leaves.

收到商品十五天內，可全額兌換本店等值產品，恕無法支付商品寄回本店之郵寄費用，另外，我們無法接受茶葉退還，敬請見諒。

​

PLEASE NOTE: If you return your product for any other reason other than damage or company error, we will gladly assist you with refund for these items less a 20% disposal fee. Store credit at the full value is also an option. No refund will be made for shipping charges.

敬請注意: 若因損壞或公司疏失之外的原因而退還商品，我們將提供退款並斟收20%費用。您亦可選擇全額等值商品。恕無法支付退還商品所需之郵寄費用。